WPA is a winner

Choosing the right health insurer is so important, we are glad that we run a healthcare practice for WPA, a leading UK not for profit health insurer. They invest in the things that matter, customer experience and ease of claiming.

We are delighted to announce that WPA have won the British Insurance Technology Award and the Digital Technology Leaders Award for DELOS. Developed entirely by WPA, DELOS is an autonomous operating system that uses machine learning and nascent artificial intelligence to manage the complex decisions our Customer Support Officers make every day.

DELOS has transformed the way we operate using best in class technology and we are proud to be recognised with such esteemed accolades.

Nice and Friendly…

Nice and Friendly…

'Nice and friendly.’ Do you hear that often… or is it going out of fashion? We were just a little surprised to see that the top 3 search results for that very phrase referred to a short film Directed by Charlie Chaplain in 1922… that’s a film made almost 100 years...

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Mental health affects you! Stigma or denial?

Mental health affects you! Stigma or denial?

The theme of this year’s Mental Health Awareness Week is “Surviving or Thriving?” We think that low levels of mental health are not just ‘surviving’, they are absolutely ‘thriving’- these are just two of the findings from The Mental Health Foundation. Click here to...

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Do you care?

Do you care?

Do you view your team as your asset? The reason why I ask this question is because many businesses would get their printer fixed immediately if it was underperforming, perhaps through a contract but how many businesses really make sure that their major asset, their...

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